We do not offer fabric swatches for our fabrics by the yard. In many cases, it is hard to determine if the material will work simply by viewing the computer screen. The best option is once you have narrowed down your selection is to purchase a single (1) yard of the fabric. Please note that fabric is not returnable but often customers can use the material to create a decorative pillow or use it to cover a few chairs.

Presently we are only able to accept Port & Bay issued gift cards.

Presently, you must use only one credit card to pay for your entire order.

Currently, we do not accept prepaid gift cards.

Please see our Resources page.

Our warehouse ships products out Monday through Friday, Eastern Standard Time. Please allow 2-3 business days to process, pick, and prepare your order.

Our warehouse, operates Monday through Friday, Eastern Standard Time, orders placed by 7pm Eastern Standard Time will take 2 business days to prepare and ready for shipping.

We currently only have retail stores in the state of Maine. Orders can be returned in person, be sure to bring the original packing slip that came with the product for fastest service, note shipping fees are not returnable.

Please be sure to check your Spam & Junk mail folder as often times many email service providers place order confirmation emails in those folders.

To initiate a return please see our Returns page.

We are very careful when picking orders and have a multi part picking process, if an error occurs and is our mistake, please email cu[email protected], or call our 800 # at 833-266-5773.

If a defect or damage is discovered please email cu[email protected], or call our 800 # at 833-266-5773.

To initiate an exchange or return please see our Returns page.

The exchange and returns process is the same. To initiate a return please see our Returns page.

Yes, a valid Code would need to be entered at checkout.

Unfortunately, at this time we only ship to addresses in the Continental US.

You can reach customer service toll-free at 1-833-266-5773 and is available from 8:30 am to 5 pm EST Monday through Friday.

Our offices and customer service are available Monday through Friday from 8:30am to 5:00pm, Eastern Standard Time, which is 3 hours ahead of Pacific time, and 1 hour ahead of Central time. We can always be reached via email at [email protected]